General
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We are located at 199 Humbolt Ave, Dorchester, MA 02121.
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Our business hours are Monday to Friday, 11 AM to 7 PM, and Saturday, 11 AM to 3 PM. We are closed on Sundays and public holidays.
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You can contact us via email at roxburyprintshop@gmail.com, by phone at (617) 652-7281, or through the contact form on the Contact page of our website.
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We accept cash, credit/debit cards (Visa, MasterCard, American Express), and online payments through our website. For larger orders, we also accept business checks.
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Yes, we offer delivery services within the Roxbury area for an additional fee. Please contact us for more details and delivery rates.
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We strive for 100% customer satisfaction. If you need revisions or if there are any issues with your project, please contact us within 7 days of receiving your order. We will work with you to make the necessary adjustments or reprints.
Products & Services
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Of course! You can visit our shop to see physical samples or check out our online portfolio to view some of our recent projects.
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We offer a wide range of design services, including logos, business cards, brochures, banners, and more. Our talented design team is here to bring your ideas to life.
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We provide high-quality digital and offset printing services for a variety of products, such as business cards, brochures, flyers, posters, and more.
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Yes, we offer custom screen printing for apparel and merchandise. You can get custom designs printed on t-shirts, hoodies, tote bags, and more.
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Absolutely! We provide custom embroidery services for uniforms, hats, promotional items, and more.
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We offer a wide selection of apparel, including t-shirts, hoodies, polo shirts, jackets, hats, and more. If you have specific apparel in mind, let us know, and we will do our best to source it for you.
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We use high-quality materials to ensure the best results. For printing, we offer a variety of paper types and finishes. For screen printing and embroidery, we use top-grade inks and threads to ensure durability and vibrant colors. The specific materials used will depend on the type of project and your preferences.
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Yes, you can provide your own items for screen printing or embroidery. Just let us know what you have in mind, and we'll make sure your items are perfect for the process.
Pricing
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Our pricing is based on the complexity of the design, the type of printing or embroidery, and the quantity of items needed. For a detailed quote, please contact us with your project specifics, and we'll provide a transparent and fair price.
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You can request a quote by contacting us through our website, emailing us at roxburyprintshop@gmail.com, visiting our shop, or calling us at 617) 652-7281. Please provide detailed information about your project, and we will get back to you with a quote as soon as possible.
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Absolutely! You can request a quote by contacting us through our website, emailing us at roxburyprintshop@gmail.com, visiting our shop, or calling us at 617) 652-7281. We aim to provide quotes within 24 hours.
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Yes, we offer discounts for bulk orders. The discount varies depending on the quantity and type of service. Please contact us with your order details, and we will provide you with a customized quote.
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Additional fees may apply for rush orders, special finishes, or custom design work. We will provide a detailed breakdown of all costs in your quote, so there are no surprises.
Process
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The process starts with a consultation to understand your needs and ideas. Our design team will then create a draft for your approval. Once approved, we move forward with printing or embroidery. We're here to ensure the process is smooth and enjoyable from start to finish.
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The turnaround time varies depending on the complexity and type of project. For digital printing, the turnaround time is usually 3-5 business days. Screen printing and embroidery projects may take 7-10 business days. We will provide an estimated completion date when you place your order.
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Yes, we can accommodate rush orders for an additional fee. Please contact us with your project details and deadline, and we will do our best to accommodate your needs without compromising quality.
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To place an order, you can contact us through our website, email, or phone. We will discuss your project details, provide a quote, and once approved, we will proceed with the design and production process. You will receive a proof for approval before we start the final production.
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After you receive the proof, you can request any necessary changes. If additional changes are needed after the first proof, there will be a fee of $25 for each subsequent proof.
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You can choose to pick up your order from our shop, or we can arrange for shipping to your location. Shipping costs will be included in your final invoice.
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We accept various file formats, including PDF, JPEG, PNG, and TIFF. For the best results, we recommend submitting print-ready PDF files with high resolution.